SB - Business & Tourism
SB - Business HE
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Business, Management and Tourism

Adults Part-Time

Developing Skills for Employment - Level 2 - Part-Time

If you are looking for work, this level 2 course is designed to help you learn skills, make informed progression choices and rebuild self-esteem and confidence to help you become more employable.

  • Course Description

    This course will give you the opportunity to problem solve and identify improvements, address problems and perform routine tasks in the workplace, take responsibility and learn further customer service skills - all skills which will go far in helping you secure that dream job.

    Units may include:

    • Use Tools and Equipment for a Practical Activity
    • Handling Payment for Goods and Services
    • Customer Service Skills
    • Health and Safety in a Practical Environment
    • Developing Practical Skills and Techniques
    • Communicating in a Practical Environment
  • Course Length

    This course will run from 9:00am - 3pm each Thursday.

  • Course Fees
    Age Cost
    19+ £724

    Fee information

    If you are unemployed and claim an income-based state benefit or have a sole income of less than £17,004, you will be eligible for a full reduction in course fee - this course will be FREE! For more information and to confirm eligibility, please click here to complete our fee calculator.

    Learners with an active Education, Health & Care Plan

    If you are aged 19 - 24 at the start of your course and have an active Education, Health & Care Plan (EHCP), any course up to and including level 3 will be fully-funded by the government. This means you will not have a course fee to pay and any equipment considered essential to complete your course will be provided by the college.

    Please note the information on this page was correct at the time of publication but is subject to change due to factors beyond our control.
  • Additional Information

    What qualification will I achieve?

    You will achieve:

    • NOCN Level 2 Certificate in Developing Skills for Employment

    How is my course assessed?

    You will be assessed through observation, discussions and written work.

Starting 25/02/2021

King's Lynn


Duration 16 Weeks

Business & Tourism Careers

Get insights into where our courses can lead you. See example work tasks and find real job vacancies.

Travel agents


Potential Salary

Travel agency managers and proprietors


Potential Salary

Management consultants and business analysts


Potential Salary

Success story

Charlie Harding

Travel and Tourism - Level 3

Charlie studied travel & tourism at the College of West Anglia (CWA) and now works as cabin crew for easyJet. Her ambition is to join the Amy Johnson Flying Initiative, a scheme fully funded by easyJet to encourage more ladies to become pilots.

Charlie said: "I completed 2 years of sixth form but never wanted to study at university and at the time I couldn't find a job within the travel & tourism industry. I decided to join CWA and alongside travel and tourism, completed a cabin crew course. I passed this course and have been interested ever since. I really enjoyed what the college and course had to offer, I loved learning about different countries, cultures and travelling in general. The teachers - Nicola, Stacey and Mary - were incredible; I wouldn’t have got to where I am today without their help. I love working for easyJet and the fact they encourage me to progress my career. I speak fluent Spanish and on a recent flight I translated the pilot’s tannoy announcement from English in to Spanish. He contacted the easyJet main manager in Luton and said how impressed he was with me and that I was a credit to the company, this made me feel amazing."

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01553 761 144

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01553 815 271

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