Typically, a Trade Supplier will operate a small warehouse and trade counter, which is visited regularly by professional trade customers who have technical knowledge about what they are buying. Trade Suppliers can specialise in roles in a trade business environment, which may include sales, purchasing, account management, logistics and administration.
Key elements of the role:
- Dealing with customer sales at the trade counter and over the telephone
- Understanding incoming deliveries, stock control and despatch
- To have technical knowledge of the products and services offered together with the bespoke systems and equipment used in their trade business.
- Communicating with a wide variety of internal and external customers to build relationships and a high quality service that encourages repeat business.
- Familiarity with processing customer orders and taking delivery of goods and the basic administration related to these functions.