Hospitality Supervision and Leadership - Level 3 (Diploma)

Whilst working through the award your staff will be able to demonstrate the skills they already possess and develop new skills.

Your staff will know and understand:

• The actions needed to comply with and supervise
• Hygiene and Health and Safety legislation
• How to manage a team, plan and set objectives and participate in the feedback process
• How to manage the kitchen, food and drink service, housekeeping, front office or functions

Initial meeting to discuss suitability of the qualification prior to enrolment. Although there are no formal entry requirements to the programme, the candidate should be literate and numerate and in a position to reflect on their practice and gather work-based evidence within a first line management role.

When does this course start?

This course can start anytime during the year at a time to suit yourself and your employer.

How many hours / days per week is this course?

An assessor will visit your workplace

What qualification will I achieve?

Hospitality Supervision and Leadership Diploma Level 3

How is my course assessed?

The course is delivered at the workplace by a qualified assessor. The assessor will visit the staff regularly to set work and help the candidate to complete the units needed for the award. Times for the visits will be arranged to suit the staff and assessor. The staff member proves they have achieved the award by gathering evidence and completing underpinning knowledge questions and tests.