The College of West Anglia is proud to celebrate the success of Amy Durrant from The Queen Elizabeth Hospital King’s Lynn Foundation Trust, who was awarded Highly Commended in the Level 4/5 category at the Norfolk Apprenticeship Awards.
Amy completed the Operations Departmental Manager Level 5 Apprenticeship with the College, developing advanced leadership and operational management skills, while continuing to make a meaningful impact within her role at QEH. The recognition reflects her commitment to professional development and her contribution to strengthening healthcare services through effective management.
The Level 5 apprenticeship programme equips apprentices with the skills required to lead teams, manage projects, and drive organisation improvement; qualities that Amy demonstrated throughout her apprenticeship journey.
Amy said, “Completing my apprenticeship at CWA has allowed me to unlock my potential within my career. With the support of my Commercial Trainer, David Colgan, I have been able to apply the knowledge I have learnt to make a real, positive change in my role. At the Queen Elizabeth Hospital, I have implemented learning from all modules in the Level 5 operational standard, making improvements in digitisation and overall staff experience.
It has also allowed me to progress further in my role. I started as an apprentice with the management team with five direct reports, and I now manage four separate areas of work with 10 direct reports. Including taking over our outreach team that administers all our apprenticeships. I'm happy that I can use my own positive experience with apprenticeships to help promote this within my own organisation.”
David Colgan, Apprenticeship Assessor at the College of West Anglia, said: "Watching Amy be recognised at the Norfolk Apprenticeship Awards was an incredibly proud moment. She has shown such dedication and growth throughout her Level 5 Apprenticeship, which resulted in her winning the Apprentice of the Year award at the College of West Anglia student awards last year. Her recognition is so well deserved and reflects not only her hard work, but the positive impact apprenticeships can have when learners fully commit to the opportunity. It was an honour to celebrate her success."