Course basket

National Government Administrative Occupations

Description

National government administrative occupations undertake a variety of administrative and clerical duties in national government departments, and in local offices of national government departments.

Tasks

  • Performs miscellaneous clerical tasks such as proof reading printed material, drafting letters, taking minutes etc.
  • Responds to telephone enquiries and other forms of correspondence.
  • Classifies, sorts and files publications, correspondence etc. in offices and libraries.
  • Maintains and updates correspondence, documents, data and other records for storage in files or on computer.
  • Undertakes administrative duties specific to the operation of HM Revenue and Customs offices, Job Centres, Benefits Agency offices and other local offices of national government.
  • Assists senior government officers with policy work, external liaison or general administrative work.

Entry Requirements

Level 2 NVQ; GCSE at grades A*-C

Skills

  • Active Listening
  • Reading Comprehension
  • Speaking
  • Writing
  • Critical Thinking
  • Active Learning
  • Monitoring
  • Learning Strategies
  • Mathematics
  • Science

Related Courses

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