Communication Operators
Description
Communication operators operate telecoms equipment to transmit and receive signals and messages.
Tasks
- Receives and handles incoming calls for emergency services, transmitting to the appropriate services.
- Performs routine tests and maintenance on equipment and reports faults.
- Keeps record of messages sent and received.
- Uses a teleprinter or telex keyboard to transmit messages to other teleprinters or telexes.
- Tunes transmitter to required channel or wavelength and relays or receives message to/ from person or vehicle.
- Receives messages, weather reports and other material to transmit.
Entry Requirements
Level 2 NVQ; GCSE at grades A*-C
Skills
- Active Listening
- Monitoring
- Critical Thinking
- Speaking
- Active Learning
- Reading Comprehension
- Learning Strategies
- Writing
- Mathematics
- Science