Our FREE 12 week online courses are a great way to gain a nationally recognised qualification across a number of sectors. These courses enable to you to study flexibly and plan your learning at times that work best for you; whatever your goals. For further details about the course and the content, please click 'Course Description' below.
This qualification will give the underpinning knowledge that is required to successfully work in a range of different environments in a business administration role. Develop essential knowledge of how to carry out administrative tasks such as how to manage information and supporting events. Also learn how to apply the knowledge in a variety of industries and job roles.
What will I study on this course?
Unit 1: Principles of providing administrative services
This unit will develop knowledge on a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit also covers the impact of delivering poor customer service.
Unit 2: Principles of business document production and information management
This unit will provide an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations
Unit 3: Understand employer organisations
This unit will provide an understanding of different organisational structures and the organisational environment.
Unit 4: Understand communication in a business environment
This unit looks at the skills of written and verbal communication, including identifying appropriate body language and tone of voice when communicating verbally
Unit 14: Social media
This unit covers the opportunities and threats associated with using social media and the application of social media within a business
*Unit 15: Safe use of online and social media**
This unit covers the safe use of social media platforms, how to adopt appropriate security methods to safeguard your systems and data, threats on the internet and how to protect your online services from online security attacks and fraud. This unit will also cover the implications of entering personal information onto social media sites and the legal measures that address the protection of data.
All of our distance learning courses offered in partnership with the Skills Network are free
Adult (19+) learners
Depending on your age, course, educational history and personal circumstances, there may be options available for you to receive a course fully-funded by the government. Our fee calculator will help give you an idea on whether you'll be able to have your course fee waived or covered by an Advanced Learner Loan.
Learners with an active Education, Health & Care Plan
If you are aged 19 - 24 at the start of your course and have an active Education, Health & Care Plan (EHCP), any course up to and including level 3 will be fully-funded by the government. This means you will not have a course fee to pay and any equipment considered essential to complete your course will be provided by the college.
Please note the information on this page was correct at the time of publication but is subject to change due to factors beyond our control.