Description

Retail and wholesale managers and directors plan, organise, direct and co-ordinate the operations of major retail and wholesale establishments in order to maximise business performance and meet financial goals.

Tasks

• Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.
• Authorises payment for supplies received and decides on vending price, discount rates and credit terms.
• Oversees the maintenance of financial and other records and controls security arrangements for the premises.
• Ensures customer complaints and queries regarding sales and service are appropriately handled.
• Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently.
• Liaises with other staff to provide information about merchandise, special promotions etc. to customers.
• Appoints staff, assigns tasks and monitors and reviews staff performance.

Entry Requirements

Level 2 NVQ; GCSE at grades A*-C

Skills

• Monitoring
• Speaking
• Critical Thinking
• Reading Comprehension
• Active Listening
• Writing
• Learning Strategies
• Active Learning
• Mathematics
• Science

Related Courses

• A-Level Programme - Business
• Access to HE Diploma (Business) - Level 3
• Award in Retail Knowledge - Level 1
• Business - Level 1 (Award)
• Business Improvement Techniques - Level 2 Level 3 (NVQ Diploma)
• Creating a Business Start-Up - Level 2
• Diploma in Retail Skills - Level 2
• IT Skills for Business - Bespoke
• Principles of Team Leading - Level 2