Principles of Business Administration - Level 2

This qualification will give the underpinning knowledge that is required to successfully work in a range of different environments in a business administration role. Develop essential knowledge of how to carry out administrative tasks such as how to manage information and supporting events. Also learn how to apply the knowledge in a variety of industries and job roles.

What will I study on this course?

Unit 1: Principles of providing administrative services This unit will develop knowledge on a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit also covers the impact of delivering poor customer service.

Unit 2: Principles of business document production and information management This unit will provide an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations

Unit 3: Understand employer organisations This unit will provide an understanding of different organisational structures and the organisational environment.

Unit 4: Understand communication in a business environment This unit looks at the skills of written and verbal communication, including identifying appropriate body language and tone of voice when communicating verbally

Unit 14: Social media This unit covers the opportunities and threats associated with using social media and the application of social media within a business

*Unit 15: Safe use of online and social media** This unit covers the safe use of social media platforms, how to adopt appropriate security methods to safeguard your systems and data, threats on the internet and how to protect your online services from online security attacks and fraud. This unit will also cover the implications of entering personal information onto social media sites and the legal measures that address the protection of data.

You will be asked a series of eligibility questions during the enrolment process.

Fee information

Adult (19+) learners

Depending on your age, course, educational history and personal circumstances, there may be options available for you to receive a course fully-funded by the government. Our fee calculator will help give you an idea on whether you'll be able to have your course fee waived or covered by an Advanced Learner Loan.

Complete our fee calculator

Learners with an active Education, Health & Care Plan

If you are aged 19 - 24 at the start of your course and have an active Education, Health & Care Plan (EHCP), any course up to and including level 3 will be fully-funded by the government. This means you will not have a course fee to pay and any equipment considered essential to complete your course will be provided by the college.

What qualification will I achieve?

Level 2 Certificate in Principles of Business Administration

How is my course assessed?

Online e-learning delivery with modular units to complete.